Calling...calling...calling

***I am a few days behind on the blog and I am going to add the date to not confuse.

I called unemployment today and in case you couldn't tell by the title of this it did not go well. I called unemployment 14 times today. Why did I call 14 times you ask; that would be because each time I would call (minus 2...I will explain what happened those 2 times) the message I would get was this, "Unfortunately, no agents are available to take your call at this time. Please hang up and try again later. Click!" WHAT!!?!?!?! I called and got this message 12 times. The other two times when this message did not come on I would be put on hold saying that someone would get to me but they had to answered in the order they came in. So I would wait on hold; and I am not exaggerating when I say these hold were a good 12-15 minutes. Then both times it would ring and then hang up. AHHHH.... I even tried at different points in the day and calling back to back. Nothing seemed to be able to get thru. I don't understand. Couldn't they hire some of the unemployed to work in the office? Perhaps answering phones? I would apply to that job. I was so frustrated and I hate being one of the people that complains about unemployment but this was so frustrating. I gave up around 7pm because I figured that there was nobody at the office anymore. I will try again tomorrow. Hopefully with a renewed sense of patience.